Why partners choose EU Returns Hub
A real operations offer is easier to recommend.
Partners can introduce sellers to a structured EU returns workflow instead of a vague warehouse address. The offer is concrete, operational and easy to explain.
Predictable commercial model
Clear monthly plans, transparent add-ons, Top-up and Overage make the offer easier to present to serious sellers.
Operational promise
The service is built around intake, photos, inspection, grading, decision routing and execution — not just an address.
Trust and compliance layer
GDPR / RODO operating standards, documented policies and bilingual communication help partners build confidence with clients.
Commission model
Earn recurring commission from active clients.
The programme rewards partners for bringing qualified sellers who become active paying clients. Commission is calculated on recurring plan fees, excluding add-ons.
Lifetime MRR commission on plan fees while the referred client remains active, paid and attributed to your partner code.
Programme terms
Clear rules protect both sides.
The partner programme is built for long-term cooperation, not one-off lead dumping. Partners should help qualify sellers and support the first communication layer when needed.
| Clause | Programme rule |
|---|---|
| Commission | 10% lifetime MRR on monthly plan fees, excluding add-ons, while the client is active and paid. |
| Qualification | The seller must complete activation and pre-pay the required first invoice. No active paid client means no commission. |
| Attribution | First-click attribution for 60 days. Same-origin links preserve referral code when available. |
| Partner duties | First-line communication support where relevant, basic lead qualification and timely escalation to EU Returns Hub. |
| Inactivity freeze | If the partner does not respond or support required duties for 3 months, commission may be paused until duties resume. |
| Claw-back | If a client churns within 90 days, affected commission may be deducted from future payouts. |
| Non-poaching | No transfer, solicitation or poaching of active EU Returns Hub clients for 12 months. |
| Capacity | Initial capacity: 10 client slots. When at least 7 are active, additional slots may be added. |
| Payout | Monthly statement and payout on NET15 terms after client funds are received. SEPA or Alipay may be supported by agreement. |
How it works
A simple process for qualified referrals.
Partners introduce the right sellers. EU Returns Hub handles the operating model and client activation.
1. Apply as partner
Submit your partner application with your audience type, expected monthly sign-ups and promotion approach.
2. Receive partner code
After approval, we issue your partner code and share the correct referral materials and links.
3. Refer qualified sellers
Sellers complete onboarding, pay the first invoice and activate their EU returns workflow.
4. Track active clients
Commission applies to active paid clients attributed to your partner code under programme rules.
5. Receive statements
Monthly statements show eligible clients, plan fees and commission calculation.
6. Scale capacity
As referred clients stay active, your partner capacity can expand beyond the initial client slots.
Partner materials
Use clear materials when presenting the service.
These documents help partners explain the offer consistently. Use them as support materials — do not modify commercial claims without approval.
MOU Partner Agreement
Programme summary, duties, attribution, commission logic and basic cooperation rules.
Seller one-pager — EN
English one-page summary for sellers who need a structured EU returns workflow.
Seller one-pager — CN
Chinese one-page summary for cross-border sellers and Chinese-speaking seller teams.
Best fit
Who this programme is for.
The best partners already have access to sellers, communities, logistics clients or marketplace operators who face return friction in Europe.
Agencies and service providers
Teams helping sellers with marketplace operations, compliance, account setup or growth services.
Forwarders, 3PLs and communities
Logistics partners, seller groups, KOLs and community owners working with cross-border sellers.
Partner application
Apply to become a partner.
After approval, we will issue your partner code and share the correct referral materials. Applications are reviewed for audience fit, lead quality and programme compliance.
Build a stronger referral offer
Bring sellers to a real returns operation, not just an address.
EU Returns Hub gives your referred clients a structured service layer: Client REF, intake, photos, inspection, grading, decisions and execution. That makes the offer easier to explain and stronger to recommend.