Choose the right path
One contact page. Several business paths.
EU Returns Hub has both a service layer and a product layer. Choosing the right inquiry type helps us reply with the correct context.
For sellers
EU return address, Client REF, monthly plans, SLA, grading, storage, resale, export or disposal.
For buyers
Questions about Starter, Pro, digital delivery, license, upgrade path or implementation logic.
For serious operators
Hands-on setup support, adaptation, deployment sequence and implementation capacity.
For promoters and partners
Affiliate cooperation, client referrals, B2B introductions and relevant audience partnerships.
Direct contact
Written channels for clear business communication.
Email is the primary channel. WeCom / WeChat can be used for written communication, especially for Chinese-speaking contacts.
Best for Operator Kit, service onboarding, partner cooperation, legal or billing-related questions.
WeCom / WeChat
Use written messages only. Please include your name, company, topic and email so we can follow up properly.
Chinese inquiries are welcome. Important agreements and operational details should still be confirmed in writing.
Business identity
EU Returns Hub — Dzianis Vislavus
NIP 7773342427 · REGON 381817438
The service address / warehouse address is released only after the proper onboarding and first payment step.
Download contact card
Message form
Send us a message.
Use this form for service, Operator Kit, affiliate, partner, DFY and general business inquiries. Required fields are marked with an asterisk.
What you can expect
Clear communication before commitment.
We do not try to force every visitor into the same path. A seller, a digital product buyer, an affiliate and a warehouse operator need different next steps.
Returns service
We clarify whether your volume, products and expected workflow fit the EU Returns Hub service model.
Operator Kit
We help you choose between Starter, Pro and DFY if you are unsure which level fits your situation.
Affiliate and referrals
We review whether your audience or client base fits the relevant partner path.
Trackable decisions
Written communication protects both sides and keeps details clear when work moves forward.
FAQ
Contact FAQ.
The questions below help you understand how to contact us and what to include.
What should I include if I am a seller?
Include your monthly return volume, marketplaces, country, product type, expected start date and whether you already have a Client REF.
What should I include if I am asking about Operator Kit?
Mention whether you are interested in Starter, Pro, DFY, affiliate cooperation or a licensing question. If you already purchased, include your order reference.
Do you offer phone support?
No. We keep communication written so that operational, legal, product and payment details stay clear and traceable.
Can I contact you in Chinese?
Yes. Chinese inquiries are welcome. WeCom / WeChat can be used for written communication, but important details should still be confirmed clearly in writing.
When do I receive the warehouse address?
The warehouse / service address is released only after the correct onboarding and first payment step. It is not published openly on the website.
Are you affiliated with marketplaces?
No. EU Returns Hub is not affiliated with Amazon, AliExpress, Temu, Shein, Shopify, Payhip or other marketplaces and platforms.
Do you sign a DPA?
For service-client relationships where data processing terms apply, we can use a DPA as part of the service-layer relationship. It does not automatically apply to every visitor.
What happens after I send the form?
Your message is submitted through the business intake endpoint and routed based on the details you provide. If sending fails, you can email us directly.
Ready to move forward?
Send the right message and we will point you to the right next step.
Whether you are looking for EU returns operations, Operator Kit, DFY setup, affiliate cooperation or partner referrals, start with one clear written message.